Workplace Harassment

Workers Compensation Board of Prince Edward Island

Workplace Harassment

Every worker has a right to a healthy and safe workplace. To achieve this, employers and workers play a contributing role in creating and maintaining a positive and respectful work environment.

Workplace Harassment can take many forms, including verbal aggression, personal attacks, and other intimidating behaviours. Workplace harassment can undermine a person’s dignity and when not addressed it can lead to negative outcomes including:

increased risk of accidents and incidents;
increased absenteeism;
increased turnover;
increased stress;
decreased productivity and motivation;
decreased morale;
poor customer service;
costly legal expenses.

Effective July 1, 2020 Prince Edward Island employers must comply with new Workplace Harassment Regulations. The OHS Act and Workplace Harassment Regulations outline the rights and responsibilities for employers, workers, contractors and all other parties present at the workplace.

For additional information, or to discuss virtual workshop options, related to the workplace harassment regulations, please contact us at ohs@wcb.pe.ca or call 902-368-5697.

WCB Workplace Harassment Resources

	Video - Workplace Harassment, Are you in Compliance?

Guide to Workplace Harassment Regulations	Guide to Workplace Harassment Regulations (French Version)

Workplace Harassment Regulations Frequently Asked Questions	Workplace Harassment Regulations Frequently Asked Questions (French Version)

General Workplace Harassment Resources

Canadian Centre for Occupation Health and Safety - Workplace Bullying

Psychological Health Resources

Community Resources

March 09, 2023

Potential Facebook Messenger Scam

Potential Facebook Messenger Scam The WCB of PEI has been made aware of a possible scam on Facebook Messenger with individuals pretending to be from the WCB and targeting Islanders. According to the reports, the message promises prize money for clicking a link which is a phishing attempt by scammers. The WCB of PEI does not have a Facebook Messenger account and is not operating any promotional activity of that nature. Should you come across any suspicious activity such as this, please report it to us by contacting us by email at wcbeservices@wcb.pe.ca or by phone at 1-800-237-5049 (toll-free in Atlantic Canada). The Canadian Anti-Fraud Centre website contains up-to-date information on recent scams and known fraud attempts. You can access their website here: English website: https://www.antifraudcentre-centreantifraude.ca/index-eng.htm French website: https://www.antifraudcentre-centreantifraude.ca/index-fra.htm

March 03, 2023

Injured workers report highest overall service satisfaction with WCB experience

The Workers Compensation Board (WCB) is pleased to share that injured workers reported their highest overall service satisfaction with their WCB experience since worker surveys began 20 years ago. The WCB surveys its two (2) major stakeholder groups – injured workers and employers – on a biannual basis. The first survey was conducted in 2002 which now provides the WCB with significant comparison data to draw from. In 2022, Narrative Research was commissioned to survey injured workers and connected with 387 individuals. For injured workers, service satisfaction with the overall WCB experience is at its highest recorded level with 74% attesting that they are completely or mostly satisfied with their experience. In addition, the performance index, a composite measure of injured workers’ overall experience with the WCB, now stands at 77.7 points, an increase of 9.2 points since 2002. Overall, 82% of injured workers continue to express high levels of agreement that the WCB understands their needs while 91% agree that they are treated with respect. “We are pleased to see significant increases in service satisfaction for injured workers in many areas including fairness, promptness, time to receive first benefit payment and clarity of communications,” said Cheryl Paynter, CEO of the Workers Compensation Board. “Independent stakeholder surveys help us find out what’s working, what’s not working and inform our decision-making for where to direct our improvement efforts. Throughout the organization there is a strong client-centered focus. These survey results are a testament to this focus and to the professionalism of our team members.” “Connecting with our stakeholders in an independent and consistent manner is an essential oversight role of the Board and serves to ensure continuous improvement.” said Jim MacPhee, Chair of the Workers Compensation Board. “Results from the 2022 Injured Worker Survey will directly contribute to continue enhancing our service delivery.” Survey results and a summary report are available on the WCB website at http://www.wcb.pe.ca/Information/Surveys. The Workers Compensation Board partners with employers and workers in building safe and healthy workplaces and support recovery, if an injury occurs, through the administration of the Workers Compensation Act and the Occupational Health and Safety Act. Urgent workplace health and safety matters can be reported anytime by calling our 24/7 emergency line at 902-628-7513. Aussi disponible en français.

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