Contact Us

Workers Compensation Board of Prince Edward Island

Contact Us

The WCB is here to help. Please contact us if you have any questions or concerns.

By telephone…

WCB Office: 902-368-5680
Toll free in Atlantic Canada: 1-800-237-5049

WCB Customer Liaison Service: 1-866-460-3074

Occupational Health & Safety 24hr Emergency Line: 902-628-7513

In person…

14 Weymouth Street, Charlottetown
Office Hours: Winter Hours: 8:00am-4:30pm, Monday-Friday (excluding holidays)

By Email…

If you wish to communicate with the WCB, please see the following.

Consent For Email Communication of Personal Information
Consent For Email Communication of Personal Information to a Third Party

By mail…

Worker Compensation Board of PEI
PO Box 757
Charlottetown PE C1A 7L7

By fax…

General: 902-368-5696
Employer Services: 902-368-5705

To access our Staff Directory, click here.

To subscribe to the WCB News & Policy Subscription Service, please click here.

February 04, 2020

Employers report high satisfaction with Workers Compensation Board

The results of the 2019 Employer Survey are in and the Workers Compensation Board (WCB) is pleased to report that this year’s survey shows high results, scoring 85 in its service satisfaction index, up 3 points since 2017 and the highest level ever recorded. The index is a measure of employers’ satisfaction with a variety of service dimensions, including effectiveness, fairness and service delivery. In the fall of 2019, 500 Island employers participated in the survey conducted by the independent research company, Narrative Research. On an alternating biannual basis, the WCB polls its two key stakeholder groups, injured workers and employers, to gauge satisfaction with the WCB’s services and to identify areas for improvement. Recent WCB service improvements for Island employers include the following: Annual monitoring of the WCB’s employer classification to ensure the system remains fair and relevant to Island workplaces.Development of a funding policy to achieve long term financial sustainability and stability in rates.A continuing downward trend in rates for employers.Distributed 22 million dollars to employers as part of a surplus distribution planDeveloped a Return to Work Guide for EmployersLaunched a new mobile app to help PEI Employers & Employees alike better access workplace health and safety information Based on the survey results, 86% of employers surveyed, believe the WCB is effective at providing service, which is up from 80 % in 2017. The vast majority of employers (93%) agree that the WCB is fair to PEI employers, which has increased from 2017 (85%). The 2019 results show approximately 93% of employers surveyed believe the WCB is doing a good job of keeping employers informed and 92% feel that the WCB is providing a benefit to employers. The results also demonstrated over half of the employers surveyed feel that there is not a lot of administrative red tape in in their interactions with the WCB. Awareness of WCB’s education consultant remains unchanged at 61%. Promoting availability of this free resource on various health and safety topics will be a key priority for the Board going forward. “We were very pleased with the most recent results from the Employer Satisfaction Survey,” said WCB Chair Jim MacPhee. “Our goal is to provide the best service we can to our stakeholder groups and the feedback we receive through our surveys are an important part of this continuous improvement process.” For more information, including a summary report of the 2019 WCB Employers Survey, please visit www.wcb.pe.ca/2019employersurvey. Aussi disponible en français.

February 03, 2020

Safety video contest open to high school students

The Workers Compensation Board (WCB) has launched its annual high school safety video contest. Any high school student from across Prince Edward Island can enter the contest for a chance to win $1,000, and another $1,000 for their school. The Focus on Safety Video Contest challenges students to create a two minute video to highlight the importance of working safely and speaking up about their workplace safety rights and responsibilities. The video contest is part of a nation-wide initiative of the Canadian Centre for Occupational Health and Safety (CCOHS). The provincial winning entry will be automatically entered in the national contest in April. “Teaching our youth about workplace safety is a must,” said WCB Chair Jim MacPhee. “This generation will become our future employers and workers and the earlier they understand the importance of working safely, the safer our future workplaces will be.” Video submissions will be accepted until March 31, 2020. For more information, including rules and contest entry forms, visit the WCB website at www.wcb.pe.ca/Workplace/Programs. Aussi disponible en français.

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