Policies

Workers Compensation Board of Prince Edward Island

Policies

The WCB's policies are the foundation for the decisions that we make to protect Island workers and employers, and to promote workplace safety.

Our policies contain the rules the WCB applies when interpreting the Workers Compensation Act and the Occupational Health and Safety Act.

Each policy is listed below by subject:

General WCB Policies cover topics such as access to information, appeals, and WCB administration
Claims and Compensation policies explain roles and responsibilities on injured workers’ claims, as well as entitlement to benefits and services to help recover and return to work
Claims and Compensation policies explain roles and responsibilities on injured workers’ claims, as well as entitlement to benefits and services to help recover and return to work
Workplace Safety and Prevention policies provide parameters on enforcement activities and safety funding
Financial policies set out the WCB’s approach to fund management and investment.

All WCB polices are also listed alphabetically here.

If you can't find the policy you are looking for in the table of contents below, please contact us.

Table of Contents

General WCB Policies

Access to Information

Appeals

Administration

Claims and Compensation

Roles and Responsibilities

Entitlement

Conditions/Injuries

Health Care Benefits

Health Care Benefits - Treatment and Services

Return to Work

Wage Loss Benefits

Expenses

Other Benefits

Administration

Employer Services

Workplace Safety and Prevention

Finance

Policy Index - Alphabetical

To find out more about the WCB policy development process and how you can become involved, click here.

December 03, 2024

IMPORTANT NOTICE - Canada Post Service Disruption

UPDATE – December 3, 2024 The WCB continues to monitor the situation on a day-by-day basis, and will only issue mail if, and when, it’s possible to do so, to minimize disruption to our clients. Filing a claim For workers and employers, the quickest way to start the claim process with the WCB is to do online. Workers can file here - https://secure2.wcb.pe.ca/Workers/WorkersReport Employers can file here - https://wcb.pe.ca/Employers/OnlineServicesSignIn Dropping off documents Workers and employers can securely drop off claim forms and other WCB-related documents at: The WCB head office, 14 Weymouth Street, Charlottetown, Monday to Friday, from 8 a.m. to 4:30 pm. All Access PEI locations as of November 26, 2024. Please check the locations and hours of operation here: https://www.princeedwardisland.ca/en/information/transportation-and-infrastructure/access-pei-locations Emailing documents Documents can also be emailed as follows. Worker’s and Employer Report – workerservices@wcb.pe.ca Employer Accounts (registration, renewals, etc.) – safetymatter@wcb.pe.ca Payments The WCB has actively been reaching out to clients and to make arrangements to make sure payments continue to be made in a timely manner. The mail strike does not affect those who receive their payments through direct deposit. Injured workers and health care providers are encouraged to set up direct deposit. To sign up, complete the appropriate form: Worker Direct Deposit Form: https://bit.ly/3Z6Jzqk Direct Deposit Request – Service Provider Form : https://bit.ly/4ey4maM Registered employer 2025 rate letters At this time of the year, the WCB usually mails out rate notification letters to all registered employers. That’s not possible this year with the ongoing Canada Post strike. However, rate letters are now available by calling the WCB’s Employer Services at 902-368-5680 or toll-free 1-800-237-5049 in Atlantic Canada. You can also contact us by email at safetymatters@wcb.pe.ca Our Online Services remain available 24 hours a day, 7 days a week, where you can submit claims, reports, review account balances and remit account payments electronically. If you have any questions or concerns about your payments, please contact the WCB at 902-368-5680 or toll-free 1-800-237-5049 in Atlantic Canada.

December 02, 2024

Drive with safety in mind

December 1 – 7 is #NationalSafeDriving Week! Did you know that a vehicle can be considered a workplace? Many workers operate a motor vehicle for a long period of time to perform their job, which increases their exposure to some health and safety risks. Read about the preventive and safety measures for drivers here.

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