WCB Service Feedback

Workers Compensation Board of Prince Edward Island

WCB Service Feedback

Let us know how we can improve our services. If you are not satisfied with the quality of service provided by the WCB, please contact the WCB Service Feedback Office.

WCB Service Feedback

Email
servicefeedback@wcb.pe.ca

Phone
Toll-free 1-866-460-3074 in Atlantic Canada

Mail
Workers Compensation Board
Service Feedback
14 Weymouth Street
PO Box 757
Charlottetown PE C1A 7L7

Fax
902-368-6359

We encourage your feedback on:

Our ability to provide answers to your questions, and to do so in a timely manner.
Our courtesy and professionalism.
Our ability to communicate clearly with you.
The accessibility and contact with our staff.
Any concern that you may have with the quality of our service.

Please note: The WCB Service Feedback office is available to help with concerns about WCB services, but is unable to assist with claim or account decisions. If you are questioning a decision on your claim or account, please refer to the Appeals section of the website.

November 20, 2024

Safety Education Sessions

Our Workshop Safety Education Sessions continue next week! ?? Coing up: November 26 - Psychological Health and Safety in the Workplace. This is an in-person session. Register now by emailing ohs@wcb.pe.ca or by calling 902-368-5687.

November 20, 2024

IMPORTANT NOTICE - Canada Post Service Disruption

The Canadian Union of Postal Workers announced that its members began a nationwide strike on Friday, November 15, at 12:01am ET. The Workers Compensation Board will monitor the situation on a day-by-day basis, and we will only issue mail if, and when, it is possible to do so, to minimize disruption to our clients. The mail strike does not affect those who receive their payments through direct deposit. Injured workers and health care providers are encouraged to set up direct deposit. To sign up, complete the appropriate form: Worker Direct Deposit Form: https://bit.ly/3Z6Jzqk Direct Deposit Request – Service Provider Form : https://bit.ly/4ey4maM The WCB has already reached out to clients to make arrangements for payments to continue in a timely manner. Our Online Services remain available 24 hours a day, 7 days a week, where you can submit claims, reports, review account balances and remit account payments electronically. If you have any questions or concerns about your payments, please contact the WCB at 902-368-5680 or toll-free 1-800-237-5049 in Atlantic Canada.

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