Our Strategic Plan

Workers Compensation Board of Prince Edward Island

Our Strategic Plan

The WCB's 2024-2026 Strategic Plan maps out the future course for our organization and guides the work that we do on behalf of our stakeholders. The plan is based on the WCB’s mission, vision and guiding principles, and includes three focus areas:

Our Team

We value our team and are committed to building and sustaining a workplace that drives organizational success. Our people are key to the work we do. The overarching goal is to build a high performing organization with an engaged and supported team.

Complex and Evolving Needs

We recognize that the needs of workers and employers are evolving and becoming more complex. The overarching goal is to provide consistent, fair and comprehensive coverage and compensation.

Business Transformation

We will create a modern, efficient model to better serve employers and workers. The overarching goal is to define and initiate a multi-phased journey to drive business transformation.

To download the 2024-2026 Strategic Plan, please click here.

November 22, 2024

IMPORTANT NOTICE - Canada Post Service Disruption

The Canadian Union of Postal Workers announced that its members began a nationwide strike on Friday, November 15, at 12:01am ET. The Workers Compensation Board will monitor the situation on a day-by-day basis, and we will only issue mail if, and when, it is possible to do so, to minimize disruption to our clients. The mail strike does not affect those who receive their payments through direct deposit. Injured workers and health care providers are encouraged to set up direct deposit. To sign up, complete the appropriate form: Worker Direct Deposit Form: https://bit.ly/3Z6Jzqk Direct Deposit Request – Service Provider Form : https://bit.ly/4ey4maM The WCB has already reached out to clients to make arrangements for payments to continue in a timely manner. Our Online Services remain available 24 hours a day, 7 days a week, where you can submit claims, reports, review account balances and remit account payments electronically. If you have any questions or concerns about your payments, please contact the WCB at 902-368-5680 or toll-free 1-800-237-5049 in Atlantic Canada.

November 22, 2024

2024 Worker Survey Underway

The WCB's 2024 Worker Survey is now underway. This survey is conducted every two years by an independent reserach firm called Narrative Research (NR). NR will ask our clients about their satisfaction with our progams and services. Paricipation is voluntary and confidential. This survey is one way the WCb gathers feedback from our stakeholders, so that we cna continue to improve how we serve Island workers and employers. Click here for the results of previous surveys. If you have questions about this survey, please reach out to Jody Jackson, Manager, Policy, Planning and Evaluation, at 902-213-4547 or email jsjackson@wcb.pe.ca

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